Frequently Asked Questions
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Do you offer free consultations?
Yes. We provide free in-home consultations for clients in Ottawa and surrounding areas. We’ll assess your furniture, discuss your goals, and bring a wide selection of fabric samples — no charge, no obligation.
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How long does the reupholstery process take?
Most projects are completed within 7 to 14 business days after we receive your furniture. Timelines may vary depending on the size of the project and material availability.
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Do you pick up and deliver the furniture?
Yes, we offer pickup and delivery as part of our service in Ottawa. We handle each piece with care and coordinate times that work best for you.
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What kinds of furniture do you work with?
We work with sofas, armchairs, sectionals, dining chairs, ottomans, headboards, benches, and antique pieces. If you’re unsure whether we can help with your item, just ask.
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Can I supply my own fabric?
Yes, you're welcome to provide your own fabric. We’ll let you know how much material is needed and whether it's suitable for the piece and use case.
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Do you repair frames, springs, or padding?
Absolutely. We offer full structural repairs, including tightening frames, replacing broken springs, and renewing cushion foam. Your furniture will look and feel brand new.
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Do you work with leather?
Yes, we work with both genuine leather and eco-leather. We can match existing leather or help you select a new one.
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Is there a warranty on your work?
Yes. We offer a one-year warranty on workmanship and materials for all reupholstery and repair services. Your satisfaction is important to us.
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What payment methods do you accept?
We accept major credit cards, e-transfers, and cash. Payment details will be confirmed during your consultation or order process.
Still have questions?
Feel free to contact us — we’re happy to help.